Refund and Cancellation
Our Policy on Refunds & Cancellations
Back
Effective Date: January 1, 2026
Document Details
Title:: Refund and Cancellation Policy
Classification:: Public
Effective Date:: 1st April 2025
Approved by:: Namrata Sharma
Refund and Cancellation
Your lending partner — Satsai Finlease Private Limited or Maple Mercantile, whichever is named in your loan agreement — will automatically start billing as per Your selected Payment Method for the relevant Subscription plan(s) and any Add-on(s) selected by You at the time of registration through the third party payment gateway.
The cancellation of a Subscription can be done through the "My Account" section of the Site.
It may take up to three business days for Your payment made to your lending partner — Satsai Finlease Private Limited or Maple Mercantile — to be reflected in your Bank Account.
Board Approval
Approved by:: Board of Directors, Satsai Finlease Private Limited
Legal Compliance Officer
- Name: Nmarata Sharma
- Enrolment No.: D/5625/21
- Mobile: 7303313887