RBI Guidelines

Satsai Finlease Private Limited

• •RBI-Registered NBFC: Satsai Finlease is a registered NBFC under the Reserve Bank of India Act, 1934.
• •Established: 1996 (28+ years of financial services experience)
• •CIN: U71290DL1996PTC081328
• •Website: satsaifinlease.com
• •Maintains the minimum Net Owned Fund (NOF) as prescribed by the RBI.
• •Registration details available for verification on the RBI website.

Fluxusforge Private Limited (LSP)

• •Role: Loan Service Provider (LSP) and Technology Partner operating the QuikkRed platform.
• •Website: fluxusforge.in
• •Provides technology infrastructure, customer onboarding, and servicing support.
• •Operates under the regulatory framework established by RBI Digital Lending Guidelines, 2022.

Key Provisions We Follow

• •Direct Disbursement: All loan amounts are disbursed directly to the borrower's bank account without any pass-through or pool accounts.
• •Transparent Communication: All fees, charges, and annual percentage rates (APR) are disclosed upfront before loan sanction.
• •Key Fact Statement (KFS): A standardized KFS is provided to borrowers containing all essential loan information.
• •Cooling-Off Period: Borrowers have the right to exit the loan within a specified look-up period.
• •Data Privacy: Customer data is collected only with explicit consent and used solely for credit assessment and legitimate purposes.

LSP Disclosure & Compliance

• •Fluxusforge Private Limited operates as the Lending Service Provider (LSP) for Satsai Finlease Private Limited.
• •All LSP details are disclosed to borrowers as part of the loan documentation.
• •LSP activities are monitored by Satsai Finlease to ensure compliance with RBI guidelines.

Your Rights as a Borrower

• •Right to Information: Complete transparency on loan terms, interest rates, fees, and charges before signing any agreement.
• •Right to Privacy: Your personal and financial data is protected and used only for authorized purposes.
• •Right to Fair Treatment: Respectful and dignified treatment at all stages of the loan lifecycle.
• •Right to Grievance Redressal: Access to a robust complaint resolution mechanism.
• •Right to Exit: Option to prepay loans with applicable charges as per the loan agreement.

KYC/AML Compliance

• •We follow RBI's Master Direction on KYC for customer identification and verification.
• •Video KYC (V-KYC) is conducted as per RBI guidelines for digital onboarding.
• •Aadhaar-based e-KYC is performed with explicit customer consent.
• •Periodic KYC updates are conducted as mandated by regulatory requirements.

Anti-Money Laundering (AML) Framework

• •Robust transaction monitoring systems to detect suspicious activities.
• •Compliance with Prevention of Money Laundering Act (PMLA), 2002.
• •Regular training of staff on AML/CFT requirements.
• •Reporting of suspicious transactions to Financial Intelligence Unit (FIU-IND).

Three-Tier Complaint Resolution