Nodal Officer
Our designated Nodal Officer is available to assist with escalated grievances and ensure prompt resolution of your concerns.
Ms. Deepika Kwatra
Nodal Officer - Customer Grievances
As per RBI guidelines, our Nodal Officer is responsible for handling customer complaints and ensuring timely resolution of all escalated matters.
Email Address
[email protected]Phone Number
+91 9311913854Office Address
Quikkred (Fluxusforge Pvt. Ltd.)
1308, 13th Floor, Vikrant Tower,
Rajendra Place, New Delhi - 110008
Working Hours
Monday - Friday
10:00 AM - 5:00 PM IST
When to Contact the Nodal Officer
Unresolved Complaints
If your complaint was not resolved by customer service within the stipulated timeframe
Escalation Required
When you need to escalate an issue that requires senior management attention
Serious Grievances
For complaints of serious nature involving misconduct or malpractice
No Response Received
If you did not receive a response to your initial complaint within 7 working days
Principal Nodal Officer
If you are not satisfied with the resolution provided by the Nodal Officer, you may contact our Principal Nodal Officer:
Ms. Priya Sharma
Chief Compliance Officer
+91 9311913854